The new TRC/TRP (terminated parental rights codes) displays an 'insufficient security clearance' message when we try to use them.
In order to use the TRC/TRP codes, the court administrator must first grant access to the appropriate court staff members from the Authorization Overrides (ATHX) screen.
- Go to the ATHX screen for the court user record to be modified.
- Change the Authorization Type option from screen (S) to family relations (F) and press <ENTER>.
- Locate the the TRC and TRP codes in the list of relationships; add a U for update authority or D for display authority in the override (Ovr) field and press <ENTER>.
For questions, please use eService Center and select Topics: Computer/Printer/Security/Access. Type your request in the Question Data area and click Submit to AOC.
RN id: 1237