How can I view Word 2007 (.docx) attachments in JABS if I am using a PC with Office 2003 and the Word 2007 Compatibility Pack installed?

The attached solution requires technical expertise to enable a PC to open JABS attachments when they are in the newer format (.docx) and the PC uses the older version of Microsoft Office 2003.  Please contact your IT department or forward the attached procedure to a technical expert who can follow the steps listed.

RN id: 2142